What do I need to rent a vehicle?
You’ll need a valid government-issued ID and a credit card for the damage deposit. For boating, you may also need a valid Pleasure Craft Operator Card (PCOC), depending on the product.
Do I need a license to rent a boat or watercraft?
A Pleasure Craft Operator Card (PCOC) is recommended for all boat and watercraft rentals. If you don’t have one, you can get certified online at boaterexam.com.
But don’t worry! If you don’t have a boating license, we can often provide a temporary boater checklist and orientation to get you on the water legally and safely. Some conditions and product limitations may apply.
What's included with the rental?
All rentals include basic safety and operational equipment. Off Road Riding Gear, Personal Protection Equipment (Helmets, Gloves, Etc.) are not supplied — check your specific rental listing or ask our team!
What's your cancellation policy?
Cancellation Policy
- 30+ Days Notice: Refund issued minus $300.
- Less Than 30 Days: No refund – credited toward a future rental within the calendar year.
- Less Than 48 Hours or No Show: Rental deposit and balance are non-refundable.
- Weather: No refund is given due to weather conditions (rain, high winds, ect.) at the time of or during a rental period. TPG Rentals cannot be held responsible for weather conditions or weather-related issues.
Can I reschedule my booking?
Yes — as long as it’s at least 48 hours notice before your scheduled booking time. We’ll do our best to accommodate changes based on availability.
Please note: bookings cannot be rescheduled due to weather or weather related issues.
Do you offer multi-day or weekly rentals?
Yes! Many of our rentals can be booked for multiple days or even by the week — perfect for weekend getaways or longer vacations. Discounted rental rates may apply based on rental period.
Is fuel included in the rental price?
Typically, fuel is not included. You’ll receive the rental with a full tank and are responsible for refilling it before returning. If you’d prefer us to refuel, a refueling fee may apply.
what happens if I return late?
Late returns can affect the next customer’s experience, so late fees are applied $75 / 30 Mins.
Do you offer any discounts or referral perks?
Yes! Return customers may be eligible for exclusive discounts. And if you refer a friend, both of you might get rewarded — ask us how!
Where do I pick up and drop off the rental?
Pickup and return locations are specified in your confirmation email. Need directions or delivery? Just reach out — we’re happy to help!
Do you offer Delivery and Setup?
Absolutely, reach out and we can assist you with any delivery and set up requirements you may have. Delivery and Set Up fee’s are extra.
What if I damage the equipment?
Accidents happen — please notify us right away. A pre- and post-rental inspection is completed with every booking. You are responsible for damages. A Security Deposit is held to cover any incidental damages.
Can someone else pay or pick up the rental for me?
No — the cardholder must be present at pickup to sign for all rental agreements and credit card charges.
How old do I need to be to rent?
You must be 21 Years of age with a Valid Driver’s License. Specific Products may be limited to other age or experience limitations. See each specific product for details!
Can I bring alcohol on board boat rentals?
No alcohol is permitted onboard any of our rentals. This is for your safety and in compliance with local laws.
Do I need insurance?
Yes — insurance is mandatory and is charged at $39.00 per day
Is there a security deposit?
Yes — a $2,500 security deposit is pre-authorized on your credit card at pickup. This is released after the rental is returned in good condition.
Are there life jackets included in boat and watercraft rentals?
Yes — all boat and watercraft rentals come with enough adult life jackets to match the vessel’s capacity.
Please note: youth and child life jackets are not provided, so you’ll need to bring properly fitted PFDs for any children in your group.
As per local law, all children under the age of 12 must wear a life jacket or personal flotation device (PFD) at all times while on board.